Shipping Timeline

Home N' Healthy Shipping Timeline

Effective Date: March 26, 2025
Last Updated: June 2, 2025
Business Name: Home N' Healthy LLC
Website: https://www.homenhealthy.com
Business Address: 2021 Guadalupe Street, Suite 260, Austin, TX 78705
Support Email: support@HomeNHealthy.com
Legal Email: legal@HomeNHealthy.com
Phone: (888) 970-6629

1. Processing Time

1.1. Orders placed before 2:00 PM CST may begin processing the same business day.
1.2. Orders placed after 2:00 PM CST will begin processing the following business day.
1.3. Standard processing time is 5–7 business days, excluding weekends and holidays.

2. Shipping Time

2.1. Transit times typically range from 7–14 business days depending on location and shipping method.
2.2. Larger items (e.g., saunas, cold plunges) may ship via LTL freight and require additional scheduling time.
2.3. Final delivery timelines vary depending on carrier performance, delivery area, and supplier dispatch speed.

3. Delivery Methods

3.1. Small parcels ship via USPS, FedEx, UPS, or similar services.
3.2. Oversized or heavy items ship via LTL freight and require curbside delivery.
3.3. Customers must be available to answer scheduling calls from the freight company (typically 24–60 hours before delivery).

4. Total Delivery Estimate

4.1. Total estimated time from order to delivery: 12–21 business days.
4.2. This estimate includes processing, carrier pickup, transit, and scheduled delivery.

5. Exceptions & Delays

5.1. Delays may occur due to:

  • Inventory backorders

  • Carrier staffing or route issues

  • Inclement weather

  • Incomplete or incorrect address

5.2. We will do our best to communicate any known delays promptly.

6. Tracking and Notifications

6.1. Once shipped, you will receive an email with tracking information.
6.2. Tracking may take 24 hours to activate.
6.3. Multiple-item orders may arrive in separate shipments with individual tracking numbers.

7. Questions?

For help with tracking, shipping timelines, or delivery expectations:

📧 support@HomeNHealthy.com
📞 (888) 970-6629
🏢 2021 Guadalupe Street, Suite 260, Austin, TX 78705